What Our Customers are Saying About Us

I was very happy with my choice.

Active Rooter Plumbing and Drain is a great company that I have had the pleasure of working with for the past two years. Mark is very punctual and reasonably priced. He has been doing this for over 20 years and knows what he's doing. He brought his high pressure jetting unit to clean my sewer line and did an excellent job cleaning my pipes so that my problem was solved quickly. I would recommend this company for your draining and plumbing needs to my family and friends. Thank you Active Rooter!!!

I still can’t believe the amazing job done by Active Rooter Plumbing and Drain

When you need a plumber, you must call Active Rooter Plumbing and Drain. They arrived on time, fully equipped, ready to get the job done. Mark quickly diagnosed my problem and provided a very reasonable quote. A high-pressure water jet was used to clean the sewer drain. A length of broken pipe was discovered. Mark and his sons were able to make immediate repairs. I will not hesitate to call them in the future.

The entire process was smooth and stress-free

Few times in life can you say that you are 100% completely satisfied and know that the job was done as good as it could be and that the price was low enough that you really felt you got as good of a deal as possible. That is my experience with Active Rooter. I have had an ongoing problem with my sewer backing up in my basement the last time was just 2 weeks ago, 3 months before that. When I called Active Rooter this morning with a sewage filled basement and explained what has been going on I was calmly told that it is because the job was not done as completely and thoroughly as needed. The price was $395 for the service, $300 less than Active Rooter Plumbing and Drain plus $45 for Saturday service. I thought it was a very good price. They said they were on a job and would not be able to be at my house until 1:30pm. It was just past Noon when I hung up with him. I went to open the door at 1:30pm to start the "watch" for them and was surprised to see them sitting out front with a very new clean truck with a matching trailer. I thought well at least they look professional. They went to work right away, found the least intrusive way to the work area, set up and got to work. They ran down the sewer line several times with a high pressure jetted drain cleaner. Because of the chronic issues that we had been having a camera was brought in for my reassurance. The entire sewage line looked brand new, it was exactly what they had told me. It was completely clean, and I could see it for myself through the camera. They packed up and left as quickly as they came. I will recommend Active Rooter to my family and friends and I recommend them to you.

The team at Active Rooter Plumbing and Drain is the best!

On a Sunday, we discovered that a water shutoff valve stopped working on one of the toilet supply lines in our daycare. The valve in the toilet was also not functioning properly, so the water was continually running. We needed it fixed immediately because the only way to stop the water from running was to shut off the water to the building. We called Active Rooter in the middle of the day on a Sunday. The owner answered the phone and was there in about 30 minutes. He was very professional. He not only replaced the shutoff valve, he also fixed a drain pipe under one of our sinks for free and told me what I needed to do to fix the toilet valve. The price for the work was extremely reasonable. I would highly recommend Active Rooter.

This Company is awesome!

When you need a plumber, you must call Active Rooter Plumbing and Drain. They arrived on time, fully equipped, ready to get the job done. Mark quickly diagnosed my problem and provided a very reasonable quote. A high-pressure water jet was used to clean the sewer drain. A length of broken pipe was discovered. Mark and his sons were able to make immediate repairs. I will not hesitate to call them in the future.

Definitely Best Plumbing Company in Ohio

Unfortunately, I needed a plumber for water shut-off valve that suddenly decided it wanted to break under my utility sink. Water was spewing from the plastic knob itself-cheap builders grade knob. I called Mark as soon as I noticed the leak at 7:30 a.m. Within an hour, my leak was repaired with new knobs-not the el cheapo plastic stuff either. I was still able to make it to work by 10:30 a.m. Another great experience with Mark and his son! I hate when I have emergency plumbing needs, but when I do, Active Rooter always handles my needs professionally, accurately, and swiftly. They even notice the little things like using shoe covers when walking on my marble floors-nice job guys! I've used this company for the last few years for all of my plumbing needs. Whether it's changing a faucet, jetting-out my lines, or bailing me out from Super-Storm Sandy--they've done it all for me at a reasonable price. But even more important than the price, they really provide excellent quality work. The first time I utilized their service, I paid them in cash. Unfortunately, after they departed, I noticed a pipe was not appropriately connected, and it was late on a Saturday evening, I quickly called them back, expecting either (1) no answer or (2) call me back on Monday. But that's what happened at all. The owner came back within 15 minutes and spent another 30 minutes or so remedying the issue, including even repairing some other items without charge to me. Since then, I've exclusively utilized their service to upgrade my water tank, install a garbage disposal, install a septic back-up battery system, and jet-clean my footers. Good service at a reasonable price. Give them a shot, trust me, I highly doubt you'll regret it!